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Step 2. Setup Workspace for AD sync

Quick reference:
Settings -> Users & groups -> Active directory

Table of Contents



Now we will guide you through the configuration in the Workspace so that the environment is ready for sync requests from the AD synctool.


Configuration Workspace

Enable sync from Active Directory

To enable Active Directory sync:

  • Login into Workspace environment as an administrator.
  • Go to settings Settings.
  • Go to Users & Groups.
  • Select Active Directory.
  • Check the checkbox Enable sync from Active Directory.
  • Click on Done. A new authentication token will be generated and displayed in the corresponding field. 
  • Copy the Sync API authentication token. You will need this in the next step. 


Be aware that stopping the AD sync and making user changes in Workspace may cause inconsistencies. We recommend to keep the sync enabled and to manage your users in Azure AD. 

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Manage Workspace 365 Admin role from AD or Workspace

Under the Active Directory settings in the Workspace, you can manage the admin role from Azure AD or the Workspace. When this is set to Azure AD, users with a IsAdmin flag in Azure will be set in the Workspace as an admin (this is the Global Administrator). By default, the "Manage admin role from..." is set to Azure AD. When this function is set to Workspace 365, you can determine from Workspace which users need to have the admin role.

More information about the administrator role, click here

Proceed to step 3

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