Create users and/or groups manually in Workspace 365

Quick reference:
Settings -> Users & groups -> User management

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In this article we explain how you can create user (groups) in Workspace 365. If you would like to automate the process of user-/group synchronization between Microsoft Entra ID (previously called Azure AD) and Workspace 365, we recommend using our Azure AD synctool or automated user provisioning via SCIM.

As of version 3.60, Workspace no longer writes changes to Azure. This means that before you can create a user manually, the user must already exist in Microsoft Entra ID and have a UPN there.


Create new user

  1. Navigate to the Workspace admin settings.
  2. Go to Users & groups.
  3. Select User management.
  4. Click New.
  5. Enter the personal data of your user and click Done.
    • Important: make sure to enter the user's UPN as listed in Microsoft Entra ID as their email address in Workspace
    • By default, a registration email is send to the administrator. However, it is possible to change this email address (e.g. to the new user), or disable sending the registration email entirely.


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Create user group

To manually create a user group as an administrator, go to:

  1. The admin settings page.
  2. Select Users & groups.
  3. Go to the User Provisioning.
  4. Ensure that the User provisioning method is set to None
  5. Go to Group Management.
  6. From there, you can create user groups by clicking +New in the upper left corner.
  7. Give the group a Name and optionally a Description.
  8. Go to the Members tab. By default, the 'User' list is opened. You can switch to the 'Group' view. 
  9. Click Add
  10. Select the users you want to add to your group. 
  11. Click Add once again.
  12. Click Done.

You have now created a user group manually in Workspace. 

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