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Setting up email

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The first step is to create and set up Workspace 365. During the setup we’ll help you to configure your email using Exchange. After completing the steps, you will have access to your email.

 

"Exchange url is not valid" and/or "Unable to connect to Exchange"

If you are using Office 365 you should always leave the “Use integration credentials for Exchange connectivity” box unchecked.

If this box is checked Workspace will automatically use integrated credentials for the connection to the Exchange mailbox.

If the workspace is connected to Office 356 the box should never be checked because Workspace automatically gets their credentials from Office 365. 

This option is located in Settings > Exchange settings”. 

 

 

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