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Own URL for customers/environment

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It’s possible to create an own URL for Workspace 365. Below are a few key points one needs to check.

Own instance

If one hosts workspace 365 themselves, then one already has their own URL.

Environment via Partner

  • Does the hoster want this?
  • Every instance will have to be managed and updated separately.
  • Environment Name Duplication (environments that already exist, can’t be created again, e.g. a demo environment). One can only prevent this by hosting multiple instances. It’s possible to add a new website.
  • Emails that are sent from Workspace 365 are from the original address/the instance’s domain.

Environment via Odin

When Workspace 365 isn’t hosted by oneself, but by a third party, e.g. Odin, there are a few key points one needs to check.

  • Does the hoster/partner want this?
  • Every instance will have to be managed and updated separately.
  • Environment Name Duplication (environments that already exist, can’t be created again, e.g. a demo environment). One can only prevent this by hosting multiple instances. It’s possible to add a new website.
  • When a customer adds a user via Odin and they have their own URL/instance, how does the user license end up at the instance concerned?
  • Emails that are sent from Workspace 365 are from the original address/the instance’s domain.
  • When a customer adds a user via Odin and they have their own URL/instance, how does the invoicing go?

 

It’s possible to use a CNAME if it’s customer specific. For this the customer will be redirected to the correct environment. However, the customer will see the original URL in the address bar.
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