Step 1. Register an environment
Before you start with the configuration of Workspace 365, a global administrator (with an active mailbox) must first be created in Office 365. If there is already an Office 365 environment with a global administrator, please use the credentials of this user during the process.
With Workspace you are able to register multiple environments for multiple customers.
Binding an Office 365 tenant to a Workspace 365 environment is the first step when setting up the Workspace. You can even add a custom URL to redirect your customer environment, e.g. "/tenant X", to that same customer domain X. For this, we charge a one-time fee. Check out our Partner Pricing page for more information.
Multiple Workspace 365 environments can be linked to one Office 365 tenant and a single Workspace 365 environment can be linked to one Office 365 tenant. You can not link multiple Office 365 tenants to one Workspace 365 environment.
Each environment must be created with a global admin of the corresponding Office 365 tenant. Make sure this account has a mailbox enabled. During registration, Workspace sends a confirmation email to that account. For more info on how to register an environment, contact your Workspace 365 administrator or Submit a request.
After you've received the email, make sure you navigate to the URL listed in the email. Log in with the credentials that are provided to you in the email.
After you have logged in, you will be prompted to set up Single Sign-On.