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Address book

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All of your contacts are now available in a sidebar on your dashboard and are equal to your Office 365 and Exchange contacts. So whenever you add a new contact there, it will automatically appear in your contacts sidebar. You can just easily search for people and click on their contact information to (video)call them or send them an e-mail, straight from your dashboard. You can also click on a person’s location to open it in Google Maps. 

You can do the same with global contacts (GAL), i.e. the general company contacts. This way, everyone has easy access to the company’s contact list, which for instance includes your colleagues, without having to add everyone to their personal contact list one by one.Teams_call_and_chat_in_Addressbook_ENG.gif



Address book

To access the Address book, click on the address book icon:


Use the search bar to search through your contacts. To view more contact information, simply click on a name from the address book. You can also filter your contacts from the 'sort by' drop-down menu. 



Contact types

There are three types of contacts:

  • Workspace: this tab is focused on only the Workspace users in your tenant. 
  • Personal: this tab represents your personal contacts. Click on "New contact" to add personal contacts. Click on "Add more" to add more detailed information to your contacts such as email address, phone number, address or other. You can also delete contacts from your list. 
  • Organisation: this tab represents data from the Exchange GAL.

Besides Workspace, Personal or Organisation contacts, Workspace does not show distribution lists.

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User status

It's possible to view the status of your contacts from the address book. This is called presence which is connected to your Teams presence. This only works for your Workspace contacts, not your personal or organization contacts. These users must be present in your Azure Active Directory. 



Existing Workspace tenant

For this functionality to work in your existing Workspace environment, the Presence.Read.All permission is required. This permission will needs to be set manually in your Azure Active Directory. To add this permission, do the following:

  • Go to the corresponding Workspace SSO App registration.
  • Select API permissions.
  • Click on Add a permission to add the following permission:
  • Don't forget to Grant admin consent once you've added this permission to your Azure AD application.
  • You may have to wait before this change will take effect (up to 24 hours).


New Workspace tenant

When setting up SSO automatically for your new Workspace environment, you must grant an extra permission, called User profile. The corresponding API permission needed for this functionality to work, will be automatically added to your Workspace SSO app registration.


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