Troubleshooting Workspace synctool

Created: August 17, 2018 08:55
Updated: August 17, 2018 13:51

While installing the Workspace365 Synctool you might run in to some error code in the log files.

Requirements
API Endpoint or resource id was not found

Requirements:

Microsoft SQL Server Compact 4.0
https://www.microsoft.com/en-US/download/details.aspx?id=17876
Microsoft Online Services Sign-In Assistant
https://www.microsoft.com/en-us/download/details.aspx?id=28177
Install PowerShell 5.0
Install module in PowerShell 5.0:
"install-module Azure"
"install-module AzureRm"
An active Azure subscription is required.

"API Endpoint or resource id was not found"

018-08-16 16:42:00.689 ActiveDirectoryToWorkspaceSyncTool.ActiveDirectory.NotificationService - Error during W365 notification
 ActiveDirectoryToWorkspaceSyncTool.ActiveDirectory.NotificationService.A(:0) (null)
 NDAW.AdSyncApi.Client.Exceptions.NotFoundException: API Endpoint or resource id was not found

The error explains that some information that was put in is invalid.
This issue could be solved by checking the following:

The Workspace site URL
API Token
Environment name

The Workspace site URL

Just the site name without any attribute behind the "/". Example:"https://portal.workspace365.net"

API Token

Make sure the right API authentication token is set and "Enable sync from Active Directory" is turned on.

Environment name

The environment name has to be set, this can be found after the /.
Example: portal.workspace365.net/"john"

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