Workspace 365 administrators can configure a Clientless RDP setup. The first thing that needs to be done, is to create a service account. Navigate to the Clientless RDP server URL and log in as the system administrator. You can create the service account under 'settings'. 

Click on the “Connections” tab. 

Click on the “New Group”. 

Fill in the Connection group name, which must be equal to the Workspace 365 environment name. 

Click “Save”

Go to the “Users” tab. 

Click “New User”

Give it a name, we advise something like {Environmentname}ServiceUser (Change {EnvironmentName} with the name of the Workspace Environment).  

• Give it a strong password. 

Enable the following permissions. 

• Create new users
• Create new connections

Enable the following permissions on the earlier created group. 

• Read
• Update

Now everything is set. With this user, you can continue to configure the gateway for the workspace environment.