(RESOLVED) Technical issue: SharePoint sites not listed
FollowWe're currently experiencing some issues with documents (SharePoint sites), due to changes made by Microsoft on the SharePoint Search side by changing the "SiteID" property in their API. All platforms could be affected by this. It's possible that not every user in a tenant is experiencing this behavior.
If you're using " you will see the following error(WARN):
2019-10-17 09:00:15.231 WARN [67] environmentname uid1 NDAW.Core.SharePoint.SiteStructure.SearchBasedHierarchyRetrievalService - Skipping a search result: The property 'SiteID' is NOT present in the search result
If you're not using the preview loading, no error will be listed in the logs.
Our technical team is investigating this issue and we will inform you as soon as possible.
Update 22-10-2019 11:00 CET:
The hotfix is available: https://support.workspace365.net/hc/en-us/articles/360010164979-HOTFIX-Workspace-365-V3-4-2
The hotfix is available: https://support.workspace365.net/hc/en-us/articles/360010164979-HOTFIX-Workspace-365-V3-4-2
Update 18-10-2019 14:00 CET:
We plan to deploy the hotfix on 19-10-2019 between 1:00 AM and 2:00 AM Central European Time.
We plan to deploy the hotfix on 19-10-2019 between 1:00 AM and 2:00 AM Central European Time.
Update 18-10-2019 13:55 CET:
We've tested the hotfix and the issue should be fixed. Now building the latest package for update and distribution.
We've tested the hotfix and the issue should be fixed. Now building the latest package for update and distribution.
Update 17-10-2019 17:35 CET:
We've finished the hotfix and is now ready for testing.
We've finished the hotfix and is now ready for testing.
Update 17-10-2019 13:15 CET:
We've located the issue and working on a hotfix for this.
We've located the issue and working on a hotfix for this.
Have more questions? Submit a request