User license

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Introduction

You don't have to assign licenses to users. The license is automatically assigned based on user permissions. The license model in Workspace is split into different license types:   

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It could happen that some users are e.g. Adapt. This can happen because of two things;

  • The user has permissions on remote applications;
    • Clientless RDP
    • Citrix
  • Environment features are enabled;
    • Conditional access
    • Maintenance window
    • Owner permissions
    • Workspace read-only
    • Shared spaces
    • Multiple branding

 

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Environment Features

Are you a partner, then you can check the reporting. If you're a customer, you should contact your partner for now. The reporting is an overview which is sent to our partners. In the reporting, you have an overview of which environment features you're using. 

Listed under the tab "Environment details" you can find the "Environment Features". Each environment feature is described here as TRUE or FALSE. e.g.;

Uses Conditional Access Uses Maintenance Window Uses Owner Permissions Uses Multiple Branding Sets Uses Announcement Center Uses Managed Signatures Uses User Group Permissions Uses Business Apps Uses Guest Users
FALSE FALSE FALSE TRUE TRUE FALSE FALSE FALSE FALSE

In this case, you can see that this specific environment (line in the Excel) is using Multiple Branding and Announcement Center. In this case, you need to navigate to Branding and Announcement Center in the workspace and check the permissions.

 

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Review licenses

Uses Conditional Access is TRUE

If Uses Conditional Access is TRUE then Conditional Access is enabled on one of the applications. You need to navigate to the App Store. In the App Store you have to check applications one by one to see if they use Conditional Access;

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Uses Maintenance Window is TRUE

If Uses Maintenance Window is TRUE then Maintenance is enabled on one of the applications. You need to navigate to the App Store. In the App Store, you should check applications one by one to see if they are using Maintenance. 

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Uses Owner Permissions is TRUE

If Uses Maintenance Window is TRUE then Owner permissions are enabled on one of the applications or shared tile groups.

  1. You should navigate to the App Store. In the App Store, you have to check the applications one by one that are using Owner permissions. In that case, remove the permissions.
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  2. You need to navigate to Shared App Groups on your Space and check if some Owners are added here. In that case, remove the permissions.mceclip2.png

 

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Uses Multiple Branding Sets is TRUE

If Uses Multiple Branding Sets is TRUE. In this case, Branding is enabled on a specific user/group or you have more branding sets enabled. You need to navigate to Branding. In the Branding, you need to check if you have one Branding set. Make sure it is set as default and other Branding sets are removed.

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Uses Announcement Center is TRUE

If Uses Announcement Center is TRUE. In this case, you have one or more announcements in the Announcement center. You need to navigate to Announcements. In the Announcements, you have to remove all announcements if you don't want to use announcements.

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Uses Managed Signatures is TRUE

If Managed Signatures is TRUE. In this case, you have "Enable managed signature" in enabled. 

Workspace -> Settings -> Workspace -> Email 

 

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Uses User Group Permissions is TRUE

If Uses User Group Permissions is TRUE. In this case, you have set/updated permissions. This can be the default environment setting listed under Group permissions or under a specific group listed in Group management. 

The default setting is as follow;

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Uses Business Apps is TRUE

If Uses Business Apps is TRUE. In this case, you have added Business Apps to the workspace. Navigate to the App Store. Here you can find apps that are listed as Boost application.

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Uses Guest Users is TRUE

If Uses Guest Users is TRUE. In this case, you have guest users in your environment. You can review these via User management by checking the license (Guest).

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