Known issues


The screen is stuck on: "Incorrect password or server configuration"

It could be that the credentials are correct but that there is a configuration issue within the RDS/Gateway properties. Please check the setting below.

Incorrect timezone forwarded to the RDP connection

If this happens we suggest to checkout the timezone which is specified on the Linux machine which is hosting the Clientless RDP software.

You can do this by signin in on the Linux machine via SSH and run the following command:


This will display the current timezone set on the machine, if this is incorrect you can run the following command to set it to the correct timezone:

dpkg-reconfigure tzdata

When done, recheck the timezone and the timezone issue will be resolved when restarting the RDP connection via Workspace 365.

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