How to configure ConnectWise

This configuration is only possible on instance level. For individual environments this is not possible right now. This means that you can only configure one ConnectWise for all the workspaces registered on the instance
In this article is being described how to set up the live tile for ConnectWise. As an admin you need to do additional configuration to connect to your ConnectWise account.
Custom info can be changed via the Connectionstring settings, found in \inetpub\wwwroot\{tenant name}\{workspace folder}\Configs\ConnectionStrings.config
<add name="ConnectWise" connectionString="Address={{ConnectwiseUrl}};CompanyId={{CompanyId}};PublicKey={{PublicKey}};PrivateKey={{PrivateKey}};Board={{Board}}"/>

In this config there are five variables you need to set:

  • {{ConnectwiseUrl}}
  • {{CompanyId}}
  • {{PublicKey}}
  • {{PrivateKey}}
  • {{Board}}

You need to set these to your own ConnectWise configuration.


<add name="ConnectWise" connectionString="Address=;CompanyId=newdayatwork;PublicKey=fgOa0rh03wPO45;PrivateKey=57qXJztbdoFtOWo;Board=Boardname"/>



This is the URL where your ConnectWise is available on.


This is the CompanyID.


This key can be found under "My Account" at the "API KEY" tab.


When saving the public key, you also get the private key in a on screen popup.


The name of the board you want to view.


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