For what use cases did we develop Clientless RDP?
Not everybody needs a full remote desktop, some people only use a handful of remote applications. For these people we developed Clientless RDP. When they want to open an application they simply click on the application in the workspace and it will open in their browser without having to sign-in or without downloading a client. By using Clientless RDP they can work on any device. Clientless RDP is mostly used for applications that are not yet available as SaaS applications.
Is Clientless RDP a good replacement for my remote desktop/Citrix?
It depends. For some people it is a good replacement as they only used their remote desktop to open specific applications. Those people used e.g. Citrix while they didn’t benefit from all the features it offers. Organisations can save a lot of costs by researching how many people still need their full remote desktop vs. how many people could use a browser-based workspace with some remote applications. If someone works in their remote desktop the entire day it might not be a good fit.
Prevent inception, educate the people
Unfortunately, we still see people that open their remote desktop to start a browser. That’s not the way we see the future. Ideally, you open Workspace 365 as your browser based workspace and only open the application from the remote desktop. It opens in a new tab and allows you to open it anywhere. However, you should teach people that they can work in a new way. People who are used to working in a full remote desktop should embrace the power of their device.
Clientless RDP + Device management
Outlook is available as a web app, integrated within Workspace 365 or as a local application. Some IT-managers still give the option for people to start Outlook via their remote desktop. It is time to stop this madness. In a modern workspace our advice is to manage a device when installing the local Outlook client (which you can start from Workspace 365) or to use the web application on non-managed devices.
What is Clientless RDP?
Clientless RDP is HTML5, a visualisation of your remote desktop, which means you can perform actions which are then performed on your remote desktop, but because it’s a website and due to the limitations of the browser (for security reasons), it’s not possible to launch the Clientless RDP session in multi-screen. The remote desktop doesn’t have a connection with your device. That being said, if you want to perform a printing action, there should be a connection between the remote desktop and the printer. Currently, you can choose to ‘print to PDF’ or ‘print to Clientless RDP’. With ’print to PDF’ it will save the file in e.g. OneDrive (if it’s made available in the remote desktop). After saving the file, you will be able to print it from your device. With ‘print to Clientless RDP’ the user (client) gets a screen capture which can be printed locally or saved to their device (or anything else they might want to do).