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Announcements

Quick reference:
Settings -> The Hub

Table of Contents

 

Introduction

From Workspace version 4.46 announcements will be part of the Hub. 

Announcements are part of the Hub. With announcements you can easily inform people in your organization on news, updates, accomplishments or anything else you would like to share. You can push these as a notification or pop-up to a specific group or the entire organization. You can also enable other people within your organization to create announcements.

An announcement is provided in a pop-up, which includes a title, description and optionally an image, video or a link. When the announcement is published, a notification is sent from which the user can open the pop-up. Optionally, the pop-up can be pushed directly to users.

 

Activate the app

When the Hub is enabled by the administrator from the App store, users are allowed to add it to their Workspace via the + Add tiles button. 

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When the Hub is added to Workspace, right-click to edit it to your liking. The tile will be available in various formats and layouts. Don't forget to click Save when you're done.

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How to create announcements

Announcements can be created from:

  • The + button from the Hub tile.
  • Announcements under the Workspace settings page.

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We suggest using notifications for 'nice-to-read' and show pop-ups directly to users for 'must-read' announcements. 
Be cautious who you allow to send announcements, because giving too many people control might lead to a notification overload. Also be aware of the fact that publishing direct pop-ups may have a large impact on the user experience.

Furthermore, announcements contain clickable components. For instance, you can click on the author name to filter all announcements created by the selected author. 

Click on read more to:

  • View the full content
  • Comment
  • React
  • View who published the announcement
At this moment, only images can be shown in the 'All announcements' overview. Videos are not yet displayed here. This is only displayed when viewing the full content of the announcement.

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Announcement status

You can filter announcements by three types of status:

  • Planned
  • Published
  • Archived

Bear in mind that announcements that are already published, cannot be edited anymore after the "Publication end" date. These announcements will end up as archived. Archived announcements are presented in read-only mode.

You can however edit and extend the publication end date after an announcement has been published. 

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Announcement categories

There are three levels of permissions you can set on announcement categories:

  • Who has access: determine who can view announcements within a specific category.
  • Editor: determine who can create, edit and delete announcements within a specific category.
  • Owner: determine who can create, edit and delete announcements within a specific category and manage the category itself.

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We advise giving users permissions based on groups. Under (settings > Users & Groups) Group management, you can select and edit a group to enable Create and manage all announcements and categories.

Bear in mind that the settings under Group permissions may be overruled by Group permissions:

  • Not set is automatically Deny unless you choose Allow for a group in Group management.
  • Allow is automatically Allow unless you choose Deny for a group in Group management.
  • Deny overrides everything and is always deny for all groups.

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(Un)follow announcements or announcement categories

A user can choose to follow an announcement by clicking on Follow announcement. Or, after commenting on an announcement, the user will automatically become a follower.

Notifications on these announcements will be present in their Activity Feed under the stack Announcement comments (unless you mute these kind of activities).

Clicking on such notifications from the Activity Feed will redirect the user to the corresponding announcement or comment. It's also possible to unfollow announcements. Then, you will no longer receive these notifications in your Activity Feed.

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In the same regard as to following specific announcements, you can also choose to (un)follow specific announcement categories.

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