From version 3.45 we have made a change to the Autotask configuration. To prevent issues, please check out our latest announcements for more information.
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Welcome to the Support Portal. How can we help?

Is a redundant setup of Workspace 365 supported?

We use Microsoft Azure to host our service. We provide High Availability by combining a fully redundant setup with cloud services available in Azure. This way we can offer you the true SaaS experience.

If you are a self-hosted partner, you will need to provide this level of redundancy yourself. We are always available to advise you on implementation options but keep in mind that self-hosting also means taking full responsibility for the resilience and performance of your service. If you want to discuss your hosting options, please contact your partner manager.