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Welcome to the Support Portal. How can we help?

How can I create or import new users in Workspace 365?

There are three ways to create or import users:

  1. Import users automatically from Azure AD to Workspace
  2. Import users from Office 365 (groups)
  3. Create users manually in Workspace 365

The Azure AD synctool is recommend in larger Workspace environment (e.g. more than 5 groups and/or 20 users). This way, user management can be done from one place: Azure AD. This could save you a lot of time!

Be aware that a welcome email is sent automatically when adding, importing and syncing users. This option can be disabled under the Workspace admin settings (Users & Groups -> User management).


Additional information: