Change Azure AD tenant with the same domain
Table of Contents
Introduction
If you want to migrate/change the exact same domain and users with UPN (e.g. a.carter@w365support.com) to a new Azure AD tenant, there are a few things to consider/update on the Workspace side.
Old | New | |
Azure AD tenant |
w365support.onmicrosoft.com |
newtenant.onmicrosoft.com |
Azure AD domain |
w365support.com |
w365support.com |
UPN |
a.carter@w365support.com |
a.carter@w365support.com |
Workspace 365 URL |
https://portal.workspace.url/w365support |
https://portal.workspace.url/w365support |
Instructions
- Make sure you have set up the new Azure AD with all the users present with the same domain and email address (UPN).
- Make sure the Primary admin (the one who created/registered Workspace) has a mailbox enabled.
- RequestEmergencyAdminAccess with the Primary admin in the Workspace.
- Follow the email flow and configure Single Sign-On.
- After you have setup Single Sign-On remove/cleanup the old Azure AD tenant.