Workspace 365 Support

Please choose your request type

Your email address

Change request

Please choose the request you want to make.

URL

Please enter the full URL of the environment you want to have restored

CR-07 - Reason for restore

Please be a specific as possible.

Restore to which date?

Exact time if necessary?

Hereby I agree to the costs of "Emergency restore"

https://workspace365.net/en/partner-pricing-for-workspace-365/ By checking the box and sending the request you agree to the costs of the Emergency restore.

CRDP Hostname

Please provide a hostname for the Clientless RDP instance, this hostname will be the URL for the customers to use the Clientless RDP software. "CRDP.Companyname.nl"

Please provide a corresponding certificate for the hostname (URL)

Article for CAA records: https://support.workspace365.net/hc/en-us/articles/4418870259986-Automatic-provisioning-of-SSL-certificates

Certificate password

CRDP hosted/Self-hosted

Will the CRDP Server be hosted by us or locally?

Hereby I agree to the costs of "Clientless RDP instance installation"

https://workspace365.net/en/partner-pricing-for-workspace-365/ By checking the box and sending the request you agree to the costs of the custom URL (For installation and service costs).

Hostname workspace365 instance

Please provide a hostname for the Workspace 365 instance, this hostname will be the URL customers will use to access their Workspace 365 environment.

Hostname certificate

Please provide a corresponding certificate for the hostname (URL) In .PFX format

Certificate password

Product name

Please provide the default Workspace 365 product name. Default = Workspace 365

Billing email

Please provide a billing email address for the monthly usage reports of the Workspace 365 instance

Support information.

Please provide the following support information (Website, Email Address, Phone number) this information will be used to provide end users with the correct support information when needed.

SMTP Mailserver

Please provide a SMTP Mail server, which is used for system mails from the Workspace 365 instance. E.g. Outlook connector or dedicated SMTP host

Hereby I agree to the costs of "Workspace 365 instance installation"

https://workspace365.net/en/partner-pricing-for-workspace-365/ By checking the box and sending the request you agree to the costs of the custom URL (For installation and service costs).

Old URL

New URL

Workspace url

What is your full workspace URL? Example: https://portal.workspace.url

Is this Certificate for a single URL of multiple?

Please enter URL's

New URL

Please enter the new URL without the environment name Ex: https://workspace.portal.url/

Does the URL need to redirect to an environment?

To where should the URL redirect?

SSL Certificate

For more information on SSL certificate configuration, please read: https://support.workspace365.net/hc/en-us/articles/4418870259986-Automatic-provisioning-of-SSL-certificates

Certificate password

Is new certificate attached in .PFX format?

Expiration date of old certificate

Hereby I agree to the costs of "Custom URL for a customer"

https://workspace365.net/en/partner-pricing-for-workspace-365/ By checking the box and sending the request you agree to the costs of the custom URL

Reference number

Customer name

Customer code

Customer contact for verification

Please enter an email address.

Type

Nedap ONS web URL

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments

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