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Troubleshooting email
Table of Contents Introduction Why do we use integration credentials? UPN vs. primary SMTP address "Unable to connect to Exchange Online/Office 365" Detect (Autodiscover) "Unknown error during retrieval of unread messages" "You're email has n...
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Read and unread email
Table of Contents Overview Configure read and unread email Overview From update 3.11, we’re enabling you to choose to also show your most recent read emails in the email live tile, in addition to your unread emails. This will enable you to qui...
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Font style and sender images
Quick reference: Settings -> Email Table of Contents Introduction Format and sender images Introduction It is now possible to configure "Message format" and "Sender images". As admin, you can choose which default font style you want to us...
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Default email app client
Table of Contents Overview Configuration Overview You can set up the default client settings of your email app. These settings gives the functionalities in Workspace 365 to open your email in the way you’ve chosen. Configuration Open the Ap...
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Email flag
Table of Contents Introduction Flag your email Introduction You can now flag your emails in the email app. This is a powerful tool to keep track of your messages. Flag your email First go to the Email app in your Workspace. After this, sel...
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Email signature
Quick reference: Settings -> Email Table of Contents Overview Personal signature Managed signature Overview As an organization, you want to be consistent in your communication to the outside world. We make this easier with the new managed...
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Shared mailboxes
Table of Contents Overview Configure shared mailboxes Adding multiple mailboxes/folders to the email tile Overview You can now easily retrieve shared mailboxes to which you have full access in the email app. From the sidebar, users can click the...
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Full guide for admin