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Here you will find more information on our Support Portal, SLA and Workspace requirements.

How do I use this Support Portal?

July 02, 2015 15:05
Table of Contents Introduction What are the benefits? How and when should I submit a ticket? What is a Change Request? How can I submit new ideas? How can I stay up to date? Anything else I need to know?   Introduction On our Support Portal you...

• Workspace 365 requirements

  February 20, 2017 09:47
  Table of Contents Overview Requirements Registration Workspace 365 Workspace 365 users Shortcut to web app Email, Email live tile & Calendar live tile Document live tile & SharePoint intranet RSS live tile Single Sign-On Single Sign-On apps: Az...

• Global vs. Primary Administrator

  December 02, 2021 10:19
  Table of Contents Introduction Global Administrator What is a Global Administrator? What can it do? Do I need to remain access to this account? Keep the access token alive! Requirements Primary Administrator What is a Primary Administrator? ...

• Service Level Agreement (SLA)

  January 29, 2015 20:56
  Table of Contents Overview Support SLA Hosting SLA   Overview In this article you can read more about the support- and hosting SLA's.  Support SLA You will be responsible for providing first line support to your customers and end-users. For thi...