Hi,
From V3.63, we will introduce a new feature in our product for our hosted environments. By indexing Knowledge articles in ElasticSearch, it will be possible to search in content. At this moment, searching in Knowledge articles will only search by title and tags. By indexing Knowledge articles in ElasticSearch, it will be possible to search in content as well. This is called "full-text search".
Installation instructions
Self-hosting partners will need to download and install an extra component on a separate (recommended) Linux or Windows server, which is called Elasticsearch.
We will provide you with the detailed installation instructions, before the release of V3.64. So keep an eye on (follow) our Latest Announcements section to stay informed.
Roadmap
From V3.63, we will gradually roll out this change for our hosted environments.
Between the release of V3.63 and V3.64, we will provide you with detailed installation instructions.
After V3.64, you have until V3.66 to implement this change, before it becomes mandatory.
Become a hosted partner
Hosted partners don't have to take any action. If you want to become a hosted partner, please contact our Partner Growth team.
Email: [email protected].