We are starting the year with new features in update 4.20 that help teams stay organised, boost engagement, and gain valuable insights.
Hub Analytics: Data-driven insights
Administrators can now easily view detailed analytics for announcements, knowledge articles, and events. It’s possible to see exactly how many views, interactions, and trends there are. With both unique and total views, valuable insights are provided into the performance of content.
Note: Historical data is not available.
Subcategories in the Hub
For large organisations, it can sometimes be challenging to organise content properly in The Hub, which is why we’ve added subcategories. Administrators can now create hierarchies to group knowledge articles, announcements, and events more easily.
Hub preview
The Hub preview feature is back! Administrators and content creators can now preview items before they are published. This ensures everything looks perfect, whether it’s an announcement, knowledge article, or event.
Adding images to comments
Sometimes text isn’t enough, especially when providing feedback or sharing more context. It’s now possible to add images (such as GIFs) to comments in The Hub, making conversations more interactive.
These features are designed to make working simpler, faster, and more interactive. We’d love to hear your feedback and ideas to further optimise the digital workplace.
Total list of all release notes
Additions
To create a more organised Hub sidebar, placing one or multiple Hub categories in a group is now possible. Groups can be expanded/collapsed in the Hub sidebar. It’s also possible to place groups inside groups. Groups within groups are indented further. A group has no permissions: it’s visible if the user has access to at least one category within the group. Changing the order of the Hub item types, groups, and categories in the sidebar is also possible.
An image can be added to an announcement comment. This can be done via the image icon when creating/editing a comment. The image is displayed below the comment text. When clicking an image, it’s opened in the image viewer. It’s possible to post comments with only an image and no text.
A preview toggle has been added to the Hub composer. When the toggle is enabled, a preview is shown of how the item would look when published. The toggle can be enabled at any time in the composer. In preview mode, you can save the item as a draft or publish it.
Several new Hub metrics have been added to the Analytics page. The page now contains two tabs: “The Hub” and “Apps & users.” The current metrics are placed under the “Apps & users” tab. The following metrics are introduced for announcements: unique views, comments, and reactions. Sign-ups and unique views are measured for events. The following metrics are shown for knowledge articles: unique and total views.
The Documents live tile now has a tab for recently opened documents. The current Recent documents tab, which shows recently modified documents, still exists but is now called “Recently modified.” The recently opened tab is the default when adding a new Documents live tile.
Fixes
On a few endpoints, it was possible to persist an unsupported value, resulting in some sections of the workspace UI no longer rendering the information.
In a rare edge case, the environment app icon names could be shown to another environment.
Deleted knowledge articles could still appear in global/advanced search.
The date validation message was not displayed in the announcement composer.
The "Shared with me" folder had a "New" button.
The email field displayed a validation message for the department field on the User profile page.
Large tables were not displayed correctly in Hub items.
Admins, owners and editors could not view knowledge articles in global and advanced search if they were not listed in the who has access table. The same applied to users who are not part of a category but are specifically mentioned in the who has access table.
Hub items not accessible for everyone in the category were not shown in The Hub for admins and category editors/owners.
A busy indicator was missing when loading groups on the Group management page.
Improvements
In environments without any users, clicking the “Enable” button for an app in the app store redirects to the Edit app page with the Who has access tab being active.
Uploading images, e.g., profile pictures, is more secure.
The list of predefined tile sizes has been reduced for the Web content tile. Tile sizes that are no longer in the list of predefined sizes are displayed as custom sizes. The following predefined tile sizes are listed: 1x1, 2x2, 4x4, 6x6, 8x8 and 17x8.
On settings pages with a table that contains no results (due to error or no created items), the no results display is shown instead of hiding the table and showing some text.
The user experience for uploading folders and files in the Documents app has been improved. When dropping item(s) anywhere in the content section, the upload process starts, and an upload box is shown. While uploading, users can navigate to other document stores, sites, and folders within the Documents app. Navigating while uploading is not possible in responsive mode. The Upload button experience has also been adjusted. When clicking this button, you now get two options, “Folder” and “File”, that directly open the file selector.
A remove styling option has been added to the rich text editor components in the product. With this function, removing the decoration, font size, font type and font colour of a (partially) selected text is possible. The default styling will be used instead. The option doesn’t remove bullet lists, tables, indentions and links.