Personas represent real people and give a face to the different types of users in your organisation. Creating personas brings you closer to your user audience. By means of a persona, you give a user group a face, making it easier to put yourself in this user group's shoes. Creating goals and challenges makes it easier to relate to the user group. Personas are an important part of the workspace adoption. This way you gain knowledge about your users, their needs, goals, etc., in order to create a tailor-made workspace for them.
Discover how to use personas during the adoption process of your digital workspace.
- Example personas for your online workspace
- Attributes for sorting out personas
- A workspace matrix for your personas