ConnectWise can only be configured on instance level, meaning one ConnectWise for all workspaces registered on the instance.
Hosted partners can submit a CR-12 - ConnectWise Hosted Partner (through the support widget on the partner portal) change request to have ConnectWise configured
Self-hosted partners can configure ConnectWise themselves according to the steps described in this article
Overview
In this article is being described how to set up the live tile for ConnectWise. As an admin you need to do additional configuration to connect to your ConnectWise account.
Configuration
Custom info can be changed via the Connectionstring settings, found in: \inetpub\wwwroot\{environment name}\{workspace folder}\Configs\ConnectionStrings.config
<add name="ConnectWise" connectionString="Address=##{{ConnectwiseUrl}};CompanyId=##{{CompanyId}};PublicKey=##{{PublicKey}};PrivateKey=##{{PrivateKey}};Board=##{{Board}}"/>In this config there are five variables you need to set:
##{{ConnectwiseUrl}}
##{{CompanyId}}
##{{PublicKey}}
##{{PrivateKey}}
##{{Board}}
You need to set these to your own ConnectWise configuration.
Example
<add name="ConnectWise" connectionString="Address=https://connectwise.info.com;CompanyId=newdayatwork;PublicKey=fgOa0rh03wPO45;PrivateKey=57qXJztbdoFtOWo;Board=Boardname"/>
ConnectWiseUrl
This is the URL where your ConnectWise is available on.
CompanyID
This is the CompanyID.
PublicKey
This key can be found under "My Account" under the "API KEY" tab.
PrivateKey
When saving the public key, you also get the private key via a screen pop-up.
Board
The name of the board you want to view.